Help Center

How can we help you?

Support for every product in the Rich Communications ecosystem — email, phone, hosting, VPN, and search.

// Email — RichCMX Mail

How do I log into webmail?

Go to box.richcmx.com/mail and log in with your full email address and password.

I forgot my password

Email office@richcmx.com with your address and we'll reset it for you directly.

How do I set up email on my phone?

Most apps auto-configure when you enter your email and password. If asked manually — IMAP: mail.richcmx.com port 993 SSL. SMTP: mail.richcmx.com port 587 STARTTLS.

// VPN — RichVPN

How do I install RichVPN?

Visit richvpn.live/#install and follow the step-by-step guide for WireGuard or Outline.

Which protocol should I use?

WireGuard for everyday speed. Outline if your network actively blocks VPN traffic.

// Hosting & Domains — RichMegaHosting

How do I get a domain and website?

Visit richmegahosting.com and choose a package — domain, hosting, and a mailbox are set up together.

Can I move my existing domain?

Yes — email us the domain and we handle the transfer.

Still need help?

Write to us directly — a real person reads every message.

office@richcmx.com